Privacy Policy

info1. Information We Collect

Athens Car Hub ("we", "us", "our") operates the website athenscarhub.com. We collect personal information that you voluntarily provide to us when you use our car rental booking services, including:

• Full name and contact details (email address)
• Driving license information and age
• Pickup and return location preferences
• Rental date and duration preferences
• Payment information (processed securely via our booking partners - we do not store card details)
• Communication preferences and booking history

We also automatically collect certain technical information when you visit our website, including IP address, browser type, operating system, referring URLs, and pages viewed.

manage_accounts2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and confirm your car rental booking
• To send booking confirmations, vouchers and rental details by email
• To connect you with the appropriate local rental partner in Athens
• To respond to your enquiries and provide customer support
• To improve our website, services and user experience
• To comply with our legal obligations
• To send relevant promotional communications (only with your consent)

We will never sell your personal data to third parties for marketing purposes.

cookie3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic and personalise content. We use the following types of cookies:

• Essential cookies: Required for the website to function properly (session management, security)
• Analytics cookies: Used to understand how visitors interact with our website (e.g., Yandex Metrika)
• Functional cookies: Remember your preferences and settings for a better experience

You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of our website.

share4. Sharing Your Information

We share your personal information only in the following circumstances:

• Rental partners: We share necessary booking details with the local rental company in Athens that will provide your vehicle
• Payment processors: We use secure third-party payment processors who handle transactions in compliance with PCI-DSS standards
• Legal requirements: We may disclose information if required to do so by law or in response to valid legal requests
• Business transfers: In the event of a merger, acquisition or sale of assets, your data may be transferred as part of that transaction

All third parties with whom we share data are contractually obligated to protect your information and use it only for the specified purposes.

security5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. These include:

• SSL/TLS encryption for all data transmitted through our website
• Secure data storage with access controls and encryption
• Regular security assessments and vulnerability testing
• Staff training on data protection and privacy practices

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

gavel6. Your Rights

Under applicable data protection laws (including GDPR), you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to object: Object to processing of your data for marketing purposes
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to withdraw consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at book@athenscarhub.com. We will respond within 30 days.

history7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. Specifically:

• Booking records are retained for 3 years for accounting and legal compliance purposes
• Customer support communications are retained for 2 years
• Marketing preferences are retained until you withdraw consent
• Website analytics data is retained for 26 months

After the applicable retention period, your data is securely deleted or anonymised.

extension8. Third-Party Services

Our website integrates with the following third-party services, each with their own privacy policies:

• LocalRent booking widget (static.localrent.com) - processes car rental bookings and availability
• Yandex Metrika - website analytics and visitor behaviour tracking
• Google Maps - embedded maps for location display on our contacts page

We recommend reviewing the privacy policies of these third-party services to understand how they process your data. Athens Car Hub is not responsible for the privacy practices of external websites.

child_care9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately at book@athenscarhub.com and we will promptly delete such information.

contact_mail10. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: book@athenscarhub.com
• Company: Athens Car Hub
• Location: Athens International Airport "Eleftherios Venizelos" (ATH), Athens, Greece

We take all privacy enquiries seriously and are committed to addressing your concerns promptly and transparently.